Shipping Policy
Order Processing: All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day. Shipping Rates & Delivery Estimates: Shipping charges for your order will be calculated and displayed at checkout. Delivery times vary depending on your location and selected shipping method. Tracking Information: Once your order has shipped, you’ll receive an email with your tracking number. Please allow 24–48 hours for the tracking information to update. Delays: Shipping delays may occur due to high demand, weather, or carrier-related issues. We’ll notify you if there are any significant delays in your order.
Return Policy
Eligibility: We accept returns within 14 days of delivery. Items must be unworn, unwashed, and in their original condition with all tags attached. How to Start a Return: To initiate a return, please contact us at support@elevateups.com with your order number and reason for return. We’ll respond with instructions on how to proceed. Refunds: Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund. Approved refunds will be issued to the original payment method within 5–7 business days. Exchanges: Need a different size? We’ll be happy to exchange your item if it's in stock. Contact us at [your email here] to begin the exchange process. Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.