top of page

Store Policy

Customer Care

At Elevate, we’re committed to delivering not only premium apparel but also premium service. Your satisfaction is at the core of everything we do — from the first click to the final round. 

  • All orders are processed within 1–3 business days.

  • Standard shipping typically arrives within 5–7 business days.

  • You’ll receive tracking info via email once your order ships.

  • We currently ship within the U.S. only.​

Privacy & Safety Policy

At Elevate UPS, your privacy and trust are everything. This policy outlines how we collect, use, and protect your personal information — and how we keep your shopping experience secure, smooth, and respectful.

🔒 Information We Collect

When you shop with us, we may collect:

  • Your name, email address, phone number, and shipping/billing address

  • Payment information (securely processed via Stripe, PayPal, etc.)

  • Browsing and usage data (via cookies or analytics tools)

📬 How We Use It

We only use your information to:

  • Process orders and payments

  • Send you order updates and shipping notifications

  • Respond to customer service inquiries

  • Improve your shopping experience (like recommending sizes or styles)

  • Occasionally send special offers or updates — only if you opt in

🧊 We Never:

  • Sell or share your personal information with third parties for marketing

  • Store full payment card numbers on our servers

  • Use your data for anything shady or outside of what you’d expect

🔐 Security

We use industry-standard encryption and secure platforms to protect your data at every step. Your payment info is processed securely through trusted third-party gateways.

🍪 Cookies

Like most websites, we use cookies to improve your experience. You can disable them anytime through your browser settings, but some site features might be affected.

🙋 Your Rights

You can:

  • Request to see what data we have on you

  • Ask us to delete or correct your personal info

  • Opt out of marketing emails at any time (link in the footer of every email)

📧 Questions or Concerns?

We're always here to help. Reach out to us by clicking the "Let's Chat!" button below!

💳Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

bottom of page